Free Trial
See problems through the eyes of others without ever leaving a call center or office. Resolve issues of any kind for just about any product or service — from a broken dishwasher to machinery too large to move. Remotely guide end users through troubleshooting, problem resolution, product setup, and more.
Give end users a sense of control and increased visibility into the support process by taking an active role through virtual walkthroughs.
Reduce the need for costly on-site visits and increase first time resolution with self-service fixes.
Maximize the expertise of your senior support team by making them virtually available to guide less experienced, and less expensive, field agents to solve problems.
See how Zero is able to save tens of thousands of dollars in annual travel costs (and lost productivity) by no longer sending its expert technicians to make on-site repairs throughout the world using Rescue Lens.
Get an HD quality view of the problem at hand without relying on the untrained eye or secondhand descriptions.
Annotate on the device screen and easily guide users through solving problems on their own.
Transform the user’s smartphone, whether they use iOS or Android, into an interactive video communication tool.
Run custom reports on session details such as features used, length, and time/date stamps.
Make it easy for customers and agents to communicate while seamlessly resolving the problem with built-in VoIP audio.
Save screen caps and enable video recordings of all live-stream sessions.
See problems through the eyes of others without ever leaving a call center or office. Resolve issues of any kind for just about any product or service — from a broken dishwasher to machinery too large to move. Remotely guide end users through troubleshooting, problem resolution, product setup, and more.
Differentiate your service by streamlining the claims process, increasing transparency, and decreasing the claims lifecycle for customers. Turn 5 days of work into 4 minutes by reducing the need for onsite assessments to extend the reach of claims agents, provide more accuracy in desktop settlements and generate immediate ROI.
View Endsleigh Insurance Case Study
View Zero Motorcycles Case Study
Improve your bottom line and customer experience all at once. See 4.5x better CSAT scores by helping support techs and customer service reps troubleshoot, guide fixes and do-it-yourself installations without ever leaving the call center.
Start providing seamless remote support and see how your business can benefit with a free trial of Rescue.