Seamless integrations for seamless support.

Create a centralized remote support process with Rescue. Rescue provides out-of-the-box integrations and open APIs that connect your customer engagement systems and tools together - so you can deliver unified support across all devices.

Think beyond the help desk app.

With our extensive partner network, integrating your customer engagement and support systems has never been easier.

ServiceNow
ServiceNow provides a centralized platform to track help requests. With Rescue, support session history, chat dialogues, and notes become part of a single system of record for each ticket.

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Salesforce
By integrating Rescue with Salesforce, IT and support teams can log remote support session data in their Salesforce environment and deliver smarter, faster customer service.

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Zendesk
Zendesk provides multi-channel inbound support. With Rescue, agents solve support problems in real-time- increasing first-call resolution rates and reducing call handle times.

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Freshdesk
Freshdesk provides a central location to manage customer support. With Rescue, session data is linked to support tickets, giving agents a 360-view into requests and resolutions.

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Autotask
Autotask helps optimize business workflows and processes. With Rescue, agents can resolve technical problems remotely, providing seamless customer support.

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ConnectWise
ConnectWise helps to maximize efficiency and standardize processes. With Rescue, users can provide continuous customer support, amplifying the value of ConnectWise.

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HappyFox
HappyFox simplifies customer support processes. With Rescue, start a support session in the HappyFox ticket window and log session data for future reference.

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Agiloft
Agiloft provides a multi-channel support solution. With Rescue, technicians can launch a Rescue remote support session directly from the Agiloft interface.

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APIs

Break down barriers between applications.

Perform administrative tasks, log in from other applications, integrate with call center applications and stay organized — even if your ticketing or CRM solution isn’t on our roster yet.

API Overview
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SDKs

Provide direct in-app support.

Integrate Rescue more deeply into your applications to provide a seamless end user experience by retrieving device information, chatting, sending a URL, seeing and annotating the app’s screen, or viewing a user video stream.

In-App Support

Support users where they are.

Access user app issues and enable quicker diagnosis and problem resolution without the need for users to leave the app.

In-App Support Features
Give your people the power to get IT done.

Start providing seamless remote support and see how your business can benefit with a free trial of Rescue.