Seamless integrations for seamless support.

Centralize your remote support process and deliver unified support across all devices. Rescue makes it easy to connect your customer engagement systems and tools together.

Think beyond the helpdesk app.

With our extensive partner network and out-of-the-box integrations and open APIs, integrating your customer engagement and support systems has never been easier.

ServiceNow
ServiceNow provides a centralized platform to track help requests. With Rescue, support session history, chat dialogues, and notes become part of a single system of record for each ticket.

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Salesforce + NEW Lightning
By integrating Rescue with Salesforce, IT and support teams can log remote support session data in their Salesforce environment to deliver smarter, faster customer service.

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Zendesk
Zendesk provides multi-channel inbound support. With Rescue, agents solve support problems in real-time- increasing first-call resolution rates and reducing call handle times.

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Freshdesk
Freshdesk provides a central location to manage customer support. With Rescue, session data is linked to support tickets, giving agents a 360-degree view into requests and resolutions.

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Autotask
Autotask helps optimize business workflows and processes. With Rescue, agents can resolve technical problems remotely, providing seamless customer support.

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Microsoft Dynamics
Microsoft Dynamics 365 brings CRM and ERP capabilities together to run your business end to end in the cloud. With Rescue, you can support customers or employees directly within your Dynamics Case.

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HappyFox
HappyFox simplifies customer support processes. With Rescue, start a support session in the HappyFox ticket window and log session data for future reference.

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Agiloft
Agiloft provides a multi-channel support solution. With Rescue, technicians can launch a Rescue remote support session directly from the Agiloft interface.

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APIs

Break down barriers between applications.

Perform administrative tasks, log in from other applications, integrate with call center applications and stay organized — even if your ticketing or CRM solution isn’t on our roster yet.

API Overview
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SDKs

Provide direct in-app support.

Provide a seamless end user support experience without the need for users to leave your app. Retrieve device information, chat with users, send a URL, see and annotate the app’s screen, and even view a user video stream.

In-App Support

Support users where they are.

Access user app issues and enable quicker diagnosis and problem resolution without the need for users to leave the app.

In-App Support Features
Give your people the power to get IT done.

Start providing seamless remote support and see how your business can benefit with a free trial of Rescue.