Remove the barriers between mobile device support and solution.

Connect quickly — no matter the device. With mobile support for more devices than any other remote support provider, you can increase satisfaction, decrease costs, educate users and resolve issues on the first call.


Fix problems with one click on a mobile device.

Quickly identify and address common issues from one central dashboard and choose a default fix for fast resolution — without the need to navigate the end user’s device.

click2Fix Mobile device Support feature

Superior Mobile Device Support For All

Screen-Sharing for iOS devices

Rescue has elevated its industry leading mobile support with the release of iOS screen-sharing. With Rescue, support teams can service users on any iOS 11+ device with even greater ease adding to the industry leading suite of iOS functionality including:

  • Device, network, and email configuration
  • System diagnostics
  • Mobile chat
  • SDK
  • and more…
iOS Screen Sharing for Mobile Support
mobile phone support for multiple devices

Multi-Platform Mobile Device Support

Support any mobile device.

Whether users are running iOS, Android, Blackberry or anything in between, provide the support they need with all the features of Rescue.

See Platform Details

Everyone deserves seamless support.

Remote Control & View

Take over your end user’s device to perform tasks as if you were there in-person and even browse side-by-side in the same window.

Device Configuration

Save time in your mobile phone support session by pushing quick configurations such as email, network and Wi-Fi settings, passcode requirements, restrictions, and web-shortcuts.

System Information

Pull diagnostic information from the mobile device for easier troubleshooting.


Show them what's going on.

Pinpoint exactly what users need to change in the app to easily guide them through solving problems on their own.

Notification & Chat

Keep communication open.

Communicate simply and transparently during a mobile support session through chat or notifications that appear as pop-ups for an overall better user experience.

chat feature on mobile support software
Give your people the power to get IT done.

Start providing seamless remote support and see how your business can benefit with a free trial of Rescue.