Solve more remote support issues. Wait less.

Access a device in 20 seconds or less. Without pre-installed software.
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SEAMLESS REMOTE SUPPORT

Speedy resolutions await with Rescue

Connect effortlessly. Troubleshoot flexibly. Collaborate easily. Fix issues fast.

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Vpro, Linux, Windows, Android and iOS/MacOS.

Multi-Platform Support

Remotely support any device.

Rescue can support any device — from desktop to mobile, Mac to Windows. Just swoop in and start solving.

See Platform Details

This is how remote support services are done.

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Remote Control

Take over your end user’s device and perform tasks as if you were using their device directly. For frequently performed tasks, let scripting do the work to save both time and sanity.

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Remote Diagnostics

Get a quick summary of processes, services, and applications to identify the issue fast — without tediously digging around the end user’s device.

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Unattended Access

Mass-deploy or “leave behind” unattended access so technicians can connect to a remote device when no user is present to solve problems during user downtime and check in later if needed.

Support multiple users simultaneously with multiple-session handling.

Multi-Session Handling

Do more with less.

Optimize your resources, remotely support more users simultaneously by toggling between up to 10 sessions at once, and save time while multiple support processes run.

Transfer remote support sessions between Agents.

Technician Collaboration

Get extra help without extra headaches.

Bring in expert technicians from your team to help with an issue anytime. Need external expertise? Bring in a contractor without adding more licenses to your account.

See Admin & Reporting

A custom chat window with your branding.

Customizable Chat Support

Support users easily, in their language.

Communicate with end users in a seamlessly branded experience right from your website – no app download required.

Live translation services let agents provide multi-lingual support in remote sessions, regardless of what language they speak.

Customize Your Support

Reboot and Reconnect

Provide interruption-free support.

Reboots are almost always necessary while troubleshooting. During a Rescue remote support session, you can reboot instantly and reconnect immediately, even if devices are unattended or in safe mode.

Options to reboot and reconnect when troubleshooting.

See the benefits of Rescue's remote support features

See for yourself.

Start providing seamless remote support and see how your business can benefit with a free trial of Rescue. Start your free 14-day trial!

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