Solve more remote support issues. Wait less.

Access a device in 20 seconds or less. Without pre-installed software.
Start your free trial of Rescue Remote Support:

No credit card required

Multi-Platform Support

Remotely support any device.

Rescue can support any device — from desktop to mobile, Mac to Windows. Just swoop in and start solving.
Windows, Apple, Android, iOS

See Platform Details

This is how remote support services are done.

remote-view_156x134-icon-svg

Remote Control

Take over your end user’s device and perform tasks as if you were using their device directly. For frequently performed tasks, let scripting do the work to save both time and sanity.

remote-diagnostics_156x134-icon-svg

Remote Diagnostics

Get a quick summary of processes, services, and applications to identify the issue fast — without tediously digging around the end user’s device.

unattended-access_156x134-icon-svg

Unattended Access

Mass-deploy or “leave behind” unattended access so technicians can connect to a remote device when no user is present to solve problems during user downtime and check in later if needed.

multi-session handling

Multi-Session Handling

Do more with less.

Optimize your resources, remotely support more users simultaneously by toggling between up to 10 sessions at once, and save time while multiple support processes run.

rescuetechniciansettinggraphicv22xminpng

Technician Collaboration

Get extra help without extra headaches.

Bring in expert technicians from your team to help with an issue anytime. Need external expertise? Bring in a contractor without adding more licenses to your account.

See Admin & Reporting

rescuechatwindowgraphicv22xminpng

Instant Chat

Remotely support users where they are.

Communicate with end users in a seamlessly branded experience where they already are — on your website. And chat pre-session to qualify the level of support needed with no app download required.

See Customization & Branding

Reboot and Reconnect

Provide interruption-free support.

Reboots are almost always necessary while troubleshooting. During a Rescue remote support session, you can reboot instantly and reconnect immediately, even if devices are unattended or in safe mode.

Reboot and reconnect options for remote support session

Give your people the power to get IT done.

Start providing seamless remote support and see how your business can benefit with a free trial of Rescue.

No credit card required