Forget waiting. Get going and solve the toughest issue with battle-tested speed, scalability and reliability — Rescue gets you connected in 20 seconds or less.
Rescue aggregates session and resolution data in real time so you can monitor and manage your support teams more effectively.
Rescue is simple enough to be seamlessly integrated into any workflow, and quickly adopted by support staff, without breaking a sweat.
"We use Rescue in every contact center we have around the world. The Rescue team has been very helpful as we look for ways to better manage all of our agents worldwide."
No matter the device, solve every problem seamlessly and securely with remote support for PC, Mac, iOS, Android and more. Rescue lets you connect in seconds, helping to increase client satisfaction and decrease support costs.
See the problem through the eyes of your customers with Rescue Lens. Interactive video lets remote support and field service teams resolve problems of any kind, anywhere, anytime.
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LogMeIn wins 2016 North American Remote Support Technology Company of the Year
By demonstrating excellence in growth, innovation, and leadership.
Improving Customer Support for Exceptional Customer Experience
Tips on changing customer expectations and delivering on customer's needs.