ServiceNow is a unified system that allows businesses to categorize, prioritize, assign and track help requests all in one place. When ServiceNow and Rescue are tied together, support session history, chat dialogues, and notes become part of a single system of record for each incident. Integrate Rescue with ServiceNow to:
Salesforce provides organizations with a central repository to manage customer and account information. By integrating with Rescue, IT and support teams can log remote support session data in their Salesforce and Salesforce Lightning environments and deliver smarter, faster customer service. Integrate Rescue with Salesforce to:
Zendesk provides a multi-channel inbound support solution. The Rescue remote diagnostic and support capabilities enable agents can solve support problems in real-time- increasing first-call resolution rates and reducing call handle times. Integrate Rescue with Zendesk to:
Microsoft Dynamics 365 brings CRM and ERP capabilities together. Intelligent business applications that help run your business end to end in the cloud.
Integrating Dynamics 365 with Rescue enhances your support organization’s value by allowing you the ability to take control of your customer or employee PCs, Macs, tablets or smartphones in seconds:
Freshdesk customer support software provides a centralized location to manage all support conversations. In joining Rescue with Freshdesk, Rescue session data is linked to support tickets, giving agents a 360 view into each request and resolution. Integrate Rescue with Freshdesk to:
Utilizing the Autotask IT business management platform helps to optimize business workflows and processes. Connect Rescue and Autotask to resolve technical problems remotely and provide seamless support to Autotask customers. Integrate Rescue and Autotask to:
The ConnectWise Professional Services Automation platform helps businesses maximize efficiency and systematize standard processes. Integrating with Rescue provides a continuous way to support and educate customers, amplifying the value of the ConnectWise platform. Integrate Rescue with ConnectWise to:
HappyFox help desk ticketing system creates order and processes for customer support teams. By uniting HappyFox with Rescue, agents can start a remote support session directly from the ticket window and session data is logged back into HappyFox for future reference. Integrate Rescue with HappyFox to:
Agiloft delivers a superior customer experience with multi-channel support. With Rescue, support technicians can launch a Rescue remote support session directly from the Agiloft support desk interface. Integrate Rescue and Agiloft to:
Start providing seamless remote support and see how your business can benefit with a free trial of Rescue.