No matter where or how your team is working, easier resolutions await. Rescue’s cross-platform enterprise IT support software is compatible with almost any device, including:
Quickly find and fix common mobile device issues on iPhone and Android from one central dashboard – without the need to navigate the end user's device.
Get a live view of your end user's iPhone or Android mobile screen from anywhere, to see exactly what they're seeing. Key mobile device diagnostics help you pinpoint the problem so you can guide the user through solutions.
Be where your customers are. Gain access to end-user app issues and enable quicker diagnosis and problem resolution without your end user ever leaving the app.
Microsoft Window Vista and above | Microsoft Windows Server 2008 and above (including 64 bit versions) | Apple Macintosh OS X 10.4 (Tiger) and above
Linux | vPro (coming soon)
Android OS 2.3 and above |
iOS 7.0 and above
*Please contact a solution expert for the most up-to-date list of supported devices and operating systems.
Microsoft IE 7 and above | Microsoft Edge |
Firefox | Google Chrome |
Broadband connectivity to the Internet (i.e T1, Cable modem, ISDN, or DSL).