The ultimate multi-platform support for iOS, Android, Mac and PC.
The ultimate multi-platform support for iOS, Android, Mac and PC.No matter what platform your end user is running, Rescue lets you connect quickly and solve the problem the first time.
One Console To Solve It All
Whether your end users are running Windows, Mac or anything in between, your support technicians will be able to solve it all from the same tech console — regardless of the platform.
Superior Support For All
Introducing Screen-Sharing for iOS devices - Coming soon
Rescue is elevating its industry leading mobile support with the release of iOS screen-sharing. With Rescue, support teams can service users on any iOS 11+ device with even greater ease adding to the industry leading suite of iOS functionality including:
- Device, network, and email configuration
- System diagnostics
- Mobile chat
- SDK
- and more…
Do More With Mobile
With coverage of more smartphones, tablets and applications than any other remote support solution, you can access devices in seconds helping to improve end user satisfaction with increased first-time resolution.
Support Anything
Windows 10, 8.1, 8, 7, Vista, Server 2008 & Server 2012 (all including 64-bit) | Apple macOS Sierra, Mac OS X El Capitan 10.11, Mac OS X Yosemite 10.10, Mac OS X Mavericks 10.9, Mac OS X Mountain Lion 10.8, Mac OS X Lion 10.7, Mac OS X Snow Leopard 10.6, Mac OS X Leopard 10.5 and Mac OS X Tiger 10.4.
Android OS 2.3+ |
iOS 7.0+ |
Blackberry OS 4.2.3, 5.x, 6.x, 7.x.
*Please contact a solution expert for the most up-to-date list of supported devices and operating systems.
Internet Explorer 7, 8, 9, 10, 11 |
Firefox version 42 and below |
Broadband connectivity to the Internet (i.e T1, Cable modem, ISDN, or DSL).
Successful remote support starts with intelligent perspective.
The State of Support Services: 2017
Key trends in support service and how to create a support strategy that empowers your customers- both internally (employees) and externally (end-users).
A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.
Improving Customer Support for Exceptional Customer Experience
Tips on changing customer expectations and delivering on customer's needs.
Drive Customer Experience & Boost Revenues with Next-Gen Customer Support
Learn how strong customer support can help enhance customer experience and drive customer engagement.
Start providing seamless remote support and see how your business can benefit with a free trial of Rescue.