Remote Support for iOS, Android, Mac, PC

Remote Support Features
Remote Support
Multi-Platform Support

One Console To Solve It All

Whether your end users are running Windows, Mac or anything in between, your support technicians will be able to solve it all from the same tech console — regardless of the platform.

Superior Support For All

Introducing Screen-Sharing for iOS devices

Rescue is elevating its industry leading mobile support with the release of iOS screen-sharing. With Rescue, support teams can service users on any iOS 11+ device with even greater ease adding to the industry leading suite of iOS functionality including:

Device, network, and email configuration
System diagnostics
Mobile chat
SDK
and more…

Do More With Mobile

With coverage of more smartphones, tablets and applications than any other remote support solution, you can access devices in seconds helping to improve end user satisfaction with increased first-time resolution.

Desktop Devices

Microsoft Window Vista and above | Microsoft Windows Server 2008 and above (including 64 bit versions) | Apple Macintosh OS X 10.4 (Tiger) and above

Mobile Devices

Android OS 2.3 and above |
iOS 7.0 and above

*Please contact a solution expert for the most up-to-date list of supported devices and operating systems.

Browsers & Connection

Microsoft IE 7 and above | Microsoft Edge |
Firefox | Google Chrome |
Broadband connectivity to the Internet (i.e T1, Cable modem, ISDN, or DSL).

The ultimate multi-platform support for iOS, Android, Mac and PC.

No matter what platform your end user is running, Rescue lets you connect quickly and solve the problem the first time.