Rescue Overview

4 Reasons to Choose Rescue

  • Multi-Platform Remote Support: A single access point to all leading platforms: PC, Mac, IoS, Android — even unconnected devices using interactive video with Lens.
  • Simple to Use: Solve problems faster with every tool a technician needs — run diagnostics, take control, and transfer files with a single click.
  • Built Secure: Rescue is committed to security with annual audits, AES-256-bit encrypted connections and permission-based functionality.
  • Reliable: Rescue has continuously delivered industry leading 99.9% uptime.

Support Essentials

  • Out-of-the-box integrations & APIs
  • Seamless connections from your website
  • Customizable workflows
  • Configurable group & agent permissions
  • Real-time monitoring
  • Robust reporting