Infographic: Changing the Face of Customer Support

Customer expectations are rapidly increasing- with the rise of mobile applications that allow customers to get (almost) anything, anywhere and support organizations are challenged to keep up.

Rescue has created an infographic, incorporating industry research and trends, to illustrate the steps a support organization should take to meet their changing customer needs. Learn how to define, deliver and measure the support that your customers expect.

 

The changing face of customer support infographic.