How to Select the Right Remote Support Tool

Are you looking to implement an intuitive remote support solution that gives your support agents on-demand productivity and quick resolutions to their ever-evolving pains? As these remote support systems grow in sophistication, it becomes challenging to evaluate available choices. 

LogMeIn has created this Buyer’s Guide, that describes what to look for to select the right remote support tool for your organization, including:

  • Core functionality
  • Usability
  • Customization/Branding
  • Security
  • Scalability
  • Deployment Model

This guide details each of these factors and provides a checklist for use as you work through your remote support solution selection.