Endsleigh Insurance: Driving Claims Innovation


Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact as part of their "one-touch" claims process. Loss Adjusters can securely capture evidence required to validate claims without traveling to customers’ homes or waiting for documentation to arrive by mail. Utilizing Rescue Lens within the claims process has resulted in very happy customers as proven in their market leading NPS scores, significant operational cost reduction and contribution to environmental targets.

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