Every customer support ticket is important, and time to resolution is crucial, especially if the issue affects something your customers rely on every day. As an industry leader in business communications, Mitel knows that keeping customers productive is crucial to keeping them happy.
Hear from Mitel and Rescue as we uncover how to deliver better customer support, including:
- Considering your team structure when building your support strategy
- Why you should be educating your customers, not just supporting them
- The need for mobile support in today's world