Fast, secure, and frictionless remote IT support on any device, anywhere

Beat every challenge, from digitizing your workplace to increasing security threats, with our enterprise remote support software. Rescue equips your business to deliver relentlessly fast and unbeatably reliable technical support.

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Solve complex IT issues with enterprise-grade remote support software

Deliver outstanding multi-platform support with powerful in-session features, advanced security capabilities, and ample customization options.

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Vpro, Linux, Windows, Android and iOS/MacOS logos.

Effortlessly fast resolutions

  • Multi-platform remote support: Connect to Windows, Mac, Linux, iOS, and Android devices in 20 seconds or less
  • Multi-use case remote support: Choose from an array of useful tools, such as camera share or unattended access, to resolve any issue with the right approach
  • Agent collaboration & session transfer: Enable technicians to collaborate on sessions or hand them off to another agent with ease, creating faster resolution times

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Manage and control your admin permissions, session validation measures, and data storage policies.

Best-in-class security

  • Permissions & controls: Gain more control over your environment with customized admin permissions
  • Session validation measures: Set up another line of defense with unique mechanisms such as IP restrictions to keep your business safe
  • Data storage policies: Control where and how information is stored with flexible and customizable data storage policies

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Interface showing the various Rescue integrations.

Extensive customizations

  • Multiple entry points: Create workflows that work best for you and your customers with tech-initiated chats, end-user-initiated web entry forms, and more
  • Integrations & APIs: Integrate tools with out-of-the-box ticketing systems like ServiceNow or Salesforce, or use our robust open APIs for custom integrations and data access
  • Branding: Add your logo on Calling Cards, PIN integrations, and chat windows to promote brand awareness and create a consistent user experience for employees

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Reliable, time-tested tech

  • Uninterrupted resolutions: Experience the power of game-changing efficiency with 99.99% uptime
  • Expert knowledge: Leverage our industry expertise gained from managing over a billion sessions
  • Tried & proven: Join the thousands of satisfied customers who have trusted Rescue for nearly 20 years

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total ROI – payback in less than 6 months

less time to complete service tickets

faster issue resolutions for customers

See why customers trust Rescue for fast and secure remote IT support



Ready to see Rescue in action?

Get a live walkthrough to experience its benefits first-hand.

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