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You can find other Rescue resources on remote support, mobile support, interactive video and customer engagement.

How to Select the Right Remote Support Tool for a Flexible Workforce

remote-work-the-new-normSupporting today’s flexible workforce requires the right remote support solution. Technicians and employees are working remotely, BYOD policies are expanding to empower productivity, and the pressure is on to keep organizations secure and supported no matter what.

LogMeIn has created this Buyer's Guide with you in mind, describing what to look for to select the right remote support tool to support your flexible organization:

  • Core Functionality
  • Usability
  • Security
  • Dependability
  • Deployment Model

This guide details each of these factors and provides a checklist for use as you reassess any current tools and work through your remote support solution selection.