Quickly identify and address common issues from one central dashboard and choose a default fix for fast resolution — without the need to navigate the end user’s device.
Whether users are running iOS, Android, Blackberry or anything in between, provide the support they need with all the features of Rescue.See Platform Details
Take over your end user’s device to perform tasks as if you were there in-person and even browse side-by-side in the same window.
Save time in your mobile phone support session by pushing quick configurations such as email, network and Wi-Fi settings, passcode requirements, restrictions, and web-shortcuts.
Pull diagnostic information from the mobile device for easier troubleshooting.
Pinpoint exactly what users need to change in the app to easily guide them through solving problems on their own.
Communicate simply and transparently during a mobile support session through chat or notifications that appear as pop-ups for an overall better user experience.
Start providing seamless remote support and see how your business can benefit with a free trial of Rescue.