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Calling Card lets your end users launch a remote support session from their desktop shortcut with a single click.

Let us guide you through the 10 most useful features in LogMeIn Rescue.

Calling Card overview for Administrators and Technicians.

Seamless, secure camera sharing with zero downloads.

Learn how strong customer support can help enhance customer experience and drive customer engagement.

Learn how proactive and reactive IT support boosts productivity, enhances security, and enables immediate issue resolution.

Learn how support technicians’ personalities can affect your organization’s customer service.

Incorporating industry research and trends, this infographic illustrates the steps a support organization should take to meet their changing customer needs.

Happy, engaged, and loyal customers can help drive revenue – and state-of-the-art technology is the engine.

Whether they’re on the road, in satellite offices, or working remotely from home, workers today rely on technology more than ever before.

In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.

Uno studio comparativo tra i software di supporto remoto LogMeIn Rescue e TeamViewer condotto da Zibis Group Inc., una società terza, ha dimostrato che Rescue offre vantaggi tangibili che TeamViewer non può assolutamente eguagliare.

When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees.

With customer data scattered across multiple tools and systems, IT representatives spend money and time searching for data that could be spent solving problems.

When evaluating your team’s current or prospective solution, you need to look at more than just its features and also consider the results you can achieve by using the tool.

In the world of customer support, time is money. Not only do customers expect quick responses, they expect quick resolutions.

How The Right Visual Engagement Technology Creates An Effortless And Secure Customer Experience In A Remote World.

Learn why information technology and technical support organizations shouldn't discount the need to offer services for mobile devices.

Today’s enterprises demand remote tech support that’s quick, easy and effective.

Tips on changing customer expectations and delivering on customer's needs.

Balance the effectiveness and efficiency of your support from a single interface with Rescue's Command Center

A recent online survey of those using remote support tools found these considerations mattered most.

This guide details each of these factors and provides a checklist for use as you reassess any current tools and work through your remote support solution selection.

Your customers are using mobile apps, so you'll want to be rescuing them right where they are with Rescue In-App support.

Aumenta il potere del momento presente con l'integrazione di LogMeIn Rescue e ServiceNow!

Solve everything. Solve problems securely and reliably with Rescue by LogMeIn.

Hear from IDC and how best-in-class organizations are recognizing the importance of shifting from transactional to engaging experiences that build trust and loyalty.

Our in-house security experts discuss how LogMeIn has built and scaled a strong security program from the ground up.

Hear from Mitel and Rescue as we uncover how to deliver better customer support.

Understand challenges to successful adoption of new technologies and how to overcome them.

Theo Koufalias, Global Content Manager for Motorola, shares great insights that are applicable to all organizations as you continue to refine and develop your remote support strategies.

Discover how to craft surveys and harness this Rescue feature to gather priceless insights into your customers’ and technicians’ experiences.

If your organization isn’t “Shifting-Left”, or reaching more resolutions in less time, you may be losing out on efficiency gains and cost-savings, not to mention delivering the best support possible to your end-users.

Businesses must accelerate their digital transformation strategies to quickly bring more in-person interactions online and close the distance gap with both customers and employees.

As security vulnerabilities continue to sneak up on us, it’s imperative that organizations are prepared to combat these potentially scary situations.

Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.

Adopting the right visual engagement technology is critical for brands focused on increasing customer trust and decreasing customer effort as their top CX goals.

View the latest IDC research and understand what it take to transform you customer experience.

How IT organizations can provide robust tech support for both corporate-owned and personal mobile devices.

The right remote support tool can help businesses overcome obstacles and create a consistent customer experience.

The architecture behind Rescue provides the right levels of scalability, security, reliability and ease of use.

As the number of devices increases and users expect that the time to resolution contracts rapidly, organizations are challenged to deliver uninterrupted access and use of IT devices and applications.

Learn how to prepare for the customer experience of the future, and what the implications are across the people, processes, and technology required.

In an effort to deliver effective support, many organizations are beginning to implement a Shift-Left approach in order to better enable their teams to solve complex issues quickly and efficiently.

Get on the same page with customers to benefit your business.

BT is decreasing on-site engineer visits, improving NPS and CSAT scores, and helping customers faster with Rescue Live Lens.

Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.

With Rescue, Hologic has improved customer satisfaction while saving money.

Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.

This video introduces several of Rescue’s key features and the value they provide to Rescue users including.

Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.

View the process to install, customize and use calling card and give your customers a fast track to your support organization.

View the process to install, customize and use scripting so you can start automating tasks and saving time!

See how Zero Motorcycles is able to save tens of thousands of dollars in annual travel costs (and lost productivity) by no longer sending its expert technicians to make on-site repairs.