When you want to "wow" customers and build loyalty, providing superior remote support is a great place to start.
iOS Remote support can help customers resolve issues fast. Rather than scheduling an in-person visit, superior remote support solution gives your helpdesk employees the tools to resolve issues over the web. With iOS remote access to a user’s device, you can configure settings, take control of a system to resolve a hardware issue or demonstrate features for customers.
To deliver an exceptional customer support experience, LogMeIn Rescue is all you need. As the leading solution, Rescue makes iOS remote support and remote computer access easier, faster and more intuitive than ever.
With a built-in support for iOS devices, Rescue raises the bar for remote assistance software, helping to resolve customer issues faster while lowering your cost per incident.
Features of LogMeIn Rescue iOS remote support include:
An added feature, Rescue Lens for iOS, takes remote support one step farther and lets you see exactly what the customer sees using the camera on their smart phone. Through interactive video support, you can get a clear picture of the problem whether it’s broken appliance, an auto insurance claim, malfunctioning machinery or the cables connecting desktop to a printer.
LogMeIn Rescue offers a host of benefits for your iOS remote support initiatives. With Rescue you can:
See for yourself how easy it is to use LogMeIn Rescue. Start your free iOS remote support software trial now.