Seamless Remote Support.
Solve everything in a world without barriers.
Solve everything in a world without barriers.
Forget waiting. Get going and solve the toughest issue with battle-tested speed, scalability and reliability — Rescue gets you connected in 20 seconds or less.
Rescue aggregates session and resolution data in real time so you can monitor and manage your support teams more effectively.
Rescue is simple enough to be seamlessly integrated into any workflow, and quickly adopted by support staff, without breaking a sweat.
"We use Rescue in every contact center we have around the world. The Rescue team has been very helpful as we look for ways to better manage all of our agents worldwide."
No matter the device, solve every problem seamlessly and securely with remote support software for PC, Mac, iOS, Android and more. Rescue lets you connect in seconds, helping to increase client satisfaction and decrease support costs.
See the problem through the eyes of your customers with Rescue Lens. Interactive video lets remote support and field service teams resolve problems of any kind, anywhere, anytime.
The Importance of Remote Support in a Shift-Left World
In an effort to deliver effective support, many organizations are beginning to implement a Shift-Left approach in order to better enable their teams to solve complex issues quickly and efficiently.
A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.
Drive Customer Experience & Boost Revenues with Next-Gen Customer Support
Learn how strong customer support can help enhance customer experience and drive customer engagement.
Improving Customer Support for Exceptional Customer Experience
Tips on changing customer expectations and delivering on customer's needs.