#1 Premium Remote Support Tool at Your Fingertips.

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Trusted by the world’s top companies:

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lens-logo  Focus on the Customer

Rescue Lens empowers support and field services teams to resolve issues of ANY kind - from a broken dishwasher, to malfunctioning industrial machinery, to insurance claims, and everything in between! Through interactive video support, Lens helps you see problems through the eyes of your customers or field service techs - anytime, anywhere and for anything!

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VIDEO

Endsleigh Insurance: driving claims innovation

Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.

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VIDEO

Zero Motorcycles

Zero Motorcycles, the only electric vehicle company producing fully-electric motorcycles. See how Zero is able to save tens of thousands of dollars in annual travel costs (and lost productivity) by no longer sending its expert technicians to make on-site repairs throughout the world with using Rescue & Rescue Lens!

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Innovative technology that raises the bar in issue resolution.

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INTUITIVE INTERFACE

LogMeIn software is purposely built for technicians, with an easy-to-use interface that makes helping coworkers and wowing customers a given.

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UNMATCHED CONNECTION

Connect remotely to any device in the world in as little as 20 seconds, and benefit from historic uptimes of 99.999%.

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UNLIMITED SCALABILITY

LogMeIn Rescue is the only remote assistance tool that works for everyone, from large help desks to one-man shops. Quickly expand from 1 to 25,000 licenses or more with ease.

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Mobile Support

By partnering with top mobile device manufacturers, LogMeIn Rescue provides remote support software and IT support to more smartphones, tablets, and computers than any other remote support solution. Easily integrate with iOS, Android, or Blackberry.

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In-App Support

More than half of all app users experience issues, but with Rescue’s new In-App Remote Support feature, you can provide quick and easy assistance right where they are. Embed Rescue Chat, Remote View, and other key features directly into any iOS or Android mobile app.

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Professional Services

Get the absolute most out of your LogMeIn Rescue subscription with the help of our professional services. Whether you’re a new subscriber or a current user, we’ll work with you to optimize Rescue’s remote support software for your business.

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Industry

Company size

Use Case

Learn how Rescue brings success to teams of all sizes.

Small Companies

1-500 employees

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Zero Motorcycles

Read how Zero saves tens of thousands of dollars by eliminating the need to send its expert technicians to make on-site repairs throughout the world

Manufacturing

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Medium Companies

501 – 2500 employees

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Fuji Xerox

Read how Fuji Xerox now resolves 95% of calls to their support centers, has driven their CSAT rate to 98% and saved $1.5M in just 10 months.

Tech Hardware

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Large Companies

2501 – 5000+ employees

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Arise Virtual Solutions

Read how, by deploying Rescue, Arise reduced its resolution times, increased its agents’ customer service capabilities and cut costs significantly.

MSP / BPO

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Start getting faster, more reliable remote support for your business today with a free trial.

Questions? We’ve got answers. Call 1-866-631-9713

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